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REALTOP / GOOGLE ADS CASE STUDY

54% More
Phone Leads.
15% Less Ad Spend.

How REALTOP helped a Kentucky fence company generate more customer calls, reduce its cost per phone lead, and improve Google Ads efficiency.

Fence Installation Google Ads Local Services Ads Lexington, KY
Grow Your Leads
Residential property with fencing
345 Phone Leads April–September 2026
+54% More Phone Leads 345 vs. 224 in the previous year
−45% Lower Cost Per Phone Lead $62.58 vs. $112.97
−15% Less Advertising Spend $21,590 vs. $25,305
THE BUSINESS CHALLENGE

For a Fence Company, The Phone Call Is the Opportunity.

A locally owned fence company serving Lexington and nearby Kentucky communities wanted to turn its advertising into more meaningful customer inquiries.

The business provides privacy, vinyl, aluminum, farm, and commercial fencing.

Because many fencing projects begin with a phone conversation, REALTOP focused on attracting customers ready to call rather than simply generating more website traffic.

The goal was clear: increase phone leads, reduce wasted advertising spend, and reach customers across the company's service area.

THE BIG PICTURE 345

Tracked Phone Leads

Generated during April–September 2026, compared with 224 during the same period in the previous year.

The account also recorded 429 total leads, including website forms, compared with 431 in 2025.

THE PERFORMANCE COMPARISON

More Calls. Lower Cost. A More Efficient Advertising Account.

Comparing April–September 2026 with the same six months in 2025 shows how phone lead generation improved while total spend decreased.

APRIL–SEPTEMBER 2025

Previous Year

224

Tracked phone leads

$112.97 average cost per phone lead

APRIL–SEPTEMBER 2026

Improved Performance

345

Tracked phone leads

$62.58 average cost per phone lead

Phone Lead Rate 9.2% Up 239% vs. last year
Click-Through Rate 6.17% Up 335% vs. last year
Ad Clicks 3,752 55% fewer clicks

Source: Google Ads account data, April–September 2026 compared with April–September 2025. The reported phone lead increase also reflects changes in call tracking.

THE SERVICES BEHIND THE SEARCHES

Reaching Customers Searching for the Right Fence.

The campaign targeted local customers researching residential, farm, and commercial fencing solutions.

Residential property
Residential & Privacy Fencing
Rural property and farmland
Farm & Property Fencing
Commercial property exterior
Commercial Fencing

Illustrative property photography. Images are not representations of the client's completed projects.

2026 MONTHLY PHONE LEADS

A Closer Look at the Six-Month Results.

The campaign recorded 345 phone leads from April through September 2026. April delivered the highest monthly total.

Monthly Phone Leads

Apr May Jun Jul Aug Sep

Monthly values are taken from the case study's account performance chart.

THE REALTOP STRATEGY

How REALTOP Helped Turn Search Traffic Into Phone Calls.

Rather than optimizing only for clicks, the strategy focused on local intent, trust signals, and measurable phone inquiries.

01

Search Campaign Rebuild

A primary Search campaign organized around locations and core fencing services, supported by a smaller commercial campaign.

02

Local Services Ads

Google Guaranteed Local Services Ads ran alongside Search, providing another opportunity to generate phone and message inquiries.

03

197 Search Keywords

Keywords targeted fence installation, local fence companies, and nearby service searches, supported by 270 negative keywords.

04

Regional Service Targeting

Coverage included Lexington, Georgetown, Nicholasville, Richmond, Frankfort, Winchester, Versailles, and surrounding communities.

05

Trust-Focused Messaging

Ads emphasized being licensed and insured, local reputation, customer testimonials, and available fence styles.

06

Website Call Tracking

Dynamic website call tracking, added in February 2026, helped identify calls made after visitors clicked an ad.

KEYWORD PERFORMANCE

The Searches That Generated Phone Leads.

The following non-branded keywords generated tracked phone inquiries.

best fence companies near me
15leads
lexington fence company
13leads
fencing company
13leads
fencing companies near me
10leads
fence company
8leads
home fencing installation
7leads
Local Intent Made a Difference.

The phrase-match keyword “fencing companies near me” generated 10 phone leads at a reported $47.79 per phone lead.

THE BIGGEST LESSONS

What This Case Study Shows About Local Google Ads.

01. Calls Matter More Than Clicks

Clicks decreased 55%, yet recorded phone leads increased 54%. More traffic isn't always the most useful goal.

02. Search + Local Services

Combining traditional Google Search advertising with Local Services Ads created multiple paths for customer inquiries.

03. Better Call Visibility

Website call tracking helped capture inquiries that previous reporting could miss, giving the account a more complete view of call activity.

FREQUENTLY ASKED QUESTIONS

Google Ads for Fence Companies.

Can Google Ads help fence companies generate more calls?

Google Ads can reach homeowners and property managers searching for fencing services. In this case, the account recorded 345 phone leads during April–September 2026.

What is a good cost per lead for fencing services?

Cost per lead varies by location, competition, service type, and campaign structure. This account reported $62.58 per phone lead during the 2026 period.

Why use Local Services Ads with Search campaigns?

The two formats provide different ways for customers to discover and contact local service providers. They can complement one another when properly managed.

Why is call tracking important?

Call tracking helps businesses understand which advertising interactions result in customer phone inquiries. It also improves visibility into calls made after visiting the website.

Do more phone leads guarantee more booked fencing projects?

No. Phone leads represent inquiries, not confirmed jobs. Businesses should also monitor call quality, estimates, bookings, and completed projects.

REALTOP DIGITAL MARKETING

Your Next Customer Is Searching for a Fence Company. Will They Find You?

REALTOP helps local service businesses build smarter Google Ads strategies, improve lead tracking, and turn search visibility into measurable opportunities.

Talk to REALTOP

Results compare April–September 2026 with the same period in 2025. Account-specific results do not guarantee future performance.